Drop-In Discussions, Virtual Office Hours(IM Conversations)This is a featured page

This page contains our tools for having quick consultations with participants in this knowledge exchange program. We have selected two free instant messaging program for IM chats. We are also experimenting with having volunteer members of the ISHN network be on this page at designated times to respond to questions and refer participants to sources of information.

Drop-In Discussions, Virtual Office Hours
This page is for responding to private or public instant messages, taking telephone calls or having informal web meetings during designated times or "office hours". There are four ways (See below) for visitors to this page to participate; private instant messages, skype calls to ISHN, public instant messages and drop-in web meetings. Here is our schedule of "office hours" events:

Date/TimeTopicType of Interaction we will be usingHas session been recorded?
Oct 29, 2010 7:00 am (Vancouver time) Testing systemInstant Messaging (Meebo & Cover it Live) and Tephone Public messages only






We have developed four methods for communicating with you during these office hours. Three of these methods use free instant messaging services as a means to respond to your inquiries. (We prefer that you use IM because we can then respond to several people during our designated time in these virtual office hours.
  1. There is an IM box for private messages (Meebo) that only we (ISHN or designated resource person) will read. The reply back you will also be private and will appear in the message box on the same page that you typed in your question.
  2. There is an IM box for public messages (Cover it Live). When we reply to that query, it will be posted for everyone to see.
  3. There is an IM box within our informal web meetings (Elluminate/Blackboard) where we will activate a link (see below) at the designated time and you will be able to drop into a web meeting where we will be discussing selected topics with resource people.
  4. You can call us directly by telephone (250-483-6988) in Canada or on skype at "international.school.health"

1. Private Instant Message (Private & Anonymous)
If you type a question into the Meebo message box on the right hand side of the page (press enter after typing), a private message will be posted that only we (International School Health Network staff or invited resource people) will see. Please post those messages only when we are on line and we will try to respond as quickly as we can to refer you to various sources of information. Note: You can remain anonymous when asking your question or type in your name before posting your message. We will be alerted when you have posted a message and will respond asap during the office hour times. (Note: We may already be responding to another inquiry, so please be patient.)




2 Public Instant Message (Public version)
Type a message into the CoverItLive box on
the left hand side if you would like to ask a question or make
a comment during discussion. There will a delay and your
first message will not be made public (until we enable you to
post unmoderated messages). Most of these public IM sessions using the CoverItLive platform will start with a brief comment from the moderator.

To participate, type your message and then press "send".









3. Drop In Web Meetings
(These web meetings will usually include a brief presentation or conversation between selected resource people. All participants will be able to hear the presentation and see slides through their computers. Then participants will be able to participate through instant messages or by using a headset and/or a stand-alone microphone. (Note: The microphones on most computers are not good enough quality to be used)

To access a drop-in web meeting, simply click on this Participants Link during the session. (NOTE: The link in the preceding sentence will be active only during scheduled sessions.) The link will take you into the meeting after you download a bit of software from the Elluminate system and enter your name as requested during the entry procedure. Note: Any digital recordings of these drop in web meetings will be listed in our webinar/web meetings archive page. Please read these attached detailed instructions on how to access the Elluminate/Blackboard web meeting system.

PS Please test your access to the Elluminate/Blackboard system before the time of the meeting.
In order to participate, users will need to ensure that their organization permits you to access web sites like Elluminate. A quick way to do this is to try to access the Configuration Page on the Elluminate web site to test your connection and configure your audio. If you are not able to access that “room”, then it is likely that your organization has a “firewall” preventing access. Simply ask the Technology Administer in your organization to grant access to the Elluminate web site. If they are not able to do that then you will need to use a computer from another location.


4.
By regular telephone or Skype during the Office hours
Call us during office hours in Vancouver, Canada at 250 483 6988 and we will try to respond to your request. If long distance charges are a problem for you, we will be available on skype during the "office hours at: "international.school.health"
(You will need a skype account to call us. (It is free, go to www.skype.com to get one)








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Word Document Detailed Instructions to Access Elluminate-Blackboard Webinars.doc (Word Document - 1,032k)
posted by dmccall   Jun 6 2011, 5:45 PM EDT
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